Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG | Hotel in St. Catharines, Canada

| 8.2 (1001 Reviews) |  1 Bathroom
York - Haig Hotel | Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Hotel with Wellness Facilities, TV and Balcony

Family-friendly hotel with free parking connected to the convention center in St. Catharines
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a rooftop terrace, and a 24-hour business center are onsite.
Change of towels is available on request.
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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327 Ontario St, St. Catharines, L2R5L3, Canada

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Eco-friendly toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels
  • Soap
  • Toilet paper
  • Hair dryer
Bedroom
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • LED light bulbs
  • Water-efficient showers only
  • Free local calls
  • Free newspapers (weekdays)
  • Soundproofing
  • Connecting rooms available
  • Iron/ironing board
  • Energy-saving switches
  • Phone
  • Eco-friendly cleaning products provided
  • Desk
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Breakfast available for a fee: CAD 5-15 per person
  • 2 bars/lounges
  • Coffee/tea maker
  • Refrigerator
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible fitness center
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible lounge
  • Stairway handrail height (inches): 27
  • Wheelchair-accessible path of travel
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • Elevator
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
Activities
  • Hiking/biking trails
  • Ski equipment rentals
  • Outlet shopping
  • Kayaking
  • Windsurfing
  • Ecotours
  • Rafting
  • Scuba diving
  • Skydiving
  • Snow tubing
  • Sledding
  • Bicycle rentals
  • Snowmobiling
  • Sailing
  • Boat tours
  • Golf lessons
  • Snorkeling
  • Golfing
  • Water skiing
  • Snowshoeing
  • Mountain biking
  • Arcade/game room
  • Indoor pool
  • 24-hour fitness center
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
Entertainment
  • Pay movies
  • Cable channels
  • Premium channels
  • Flat-screen TV
General
  • Computer station
  • 24-hour business center
  • Meeting rooms
  • Conference center (19375 square feet of space)
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Water dispenser
  • Front-desk safe
  • Ballroom
  • ATM/banking services
  • Lockers available
  • Reception hall
  • French
  • English
  • Comprehensive food waste policy
  • Reusable cups only
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Reusable tableware only
  • Biodegradable drinking straws
  • At least 80% organic food
  • Local artist showcase
  • Vegetarian dining options
  • Vegan dining options
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
  • TV in lobby
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic soda bottles
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
Guest Services
  • Arcade/game room
  • Soundproofed rooms
  • Refrigerator
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Bowling alley
  • Free cribs/infant beds
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Laundry facilities
  • Porter/bellhop
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • BBQ grill(s)
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:30 am minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available late check-out fee: cad 69.00 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for cad 15.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 5 to 15 per person pet fee: cad 30 per pet, per night service animals are exempt from fees late check-out fee: cad 69.00 (subject to availability) rollaway bed fee: cad 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of cad 30 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system

Reviews

Juan
Jul 7, 2025 07:48:19 PM
Review Score:   10
Summary: Wonderful clean place to stay, felt safe and had no issues at all. I would definitely recommend this hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Jetted Tub
Room Size: 300 square feet m2
1 King Bed
Suite, 1 King Bed, Jetted Tub

General

Ping - 8, Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Square meters - 28, Shower only, Square feet - 300, Extra bed count 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)
Room Size: 300 square feet m2
1 King Bed
Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

General

Ping - 8, Hydromassage showerhead, Low bed height (centimeters) - 71, Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 28, Accessible vanity height (inches) - 33, Room and bed type depend on availability check-in, Square feet - 300, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Low bed height (inches) - 28, Accessible vanity height (centimeters) - 84, Shower grab bar height (inches) - 31, Roll-in shower width (centimeters) - 147, Low-height bed, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Wardrobe or closet, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Shower only, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Shower grab bar height (centimeters) - 80, Roll-in shower width (inches) - 58, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed
Room Size: 313 square feet m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Ping - 9, Square feet - 313, Number of bedrooms - 0, Square meters - 29, Shower only, Sofa bed, Extra bed count 2, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 313 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Hydromassage showerhead, Ping - 9, Square feet - 313, Number of bedrooms - 0, Square meters - 29, Shower only, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, Multiple Beds
Room Size: 313 square feet m2
3 Queen Beds and Double Sofa Bed
Suite, Multiple Beds

General

Number of living rooms 0, Square feet - 313, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square meters - 29, Wardrobe or closet, Ping - 8.8, Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Standard Room, 2 Queen Beds
Room Size: 313 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Square feet - 313, Private bathroom, Number of bedrooms - 0, Shower/tub combination, Square meters - 29, Wardrobe or closet, Ping - 8.8, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room
Room Size: 300 square feet m2
1 Twin Bed
Standard Room

General

Ping - 8, Number of living rooms 0, Hydromassage showerhead, Wardrobe or closet, Square meters - 28, Shower only, Room and bed type depend on availability check-in, Square feet - 300, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this York - Haig hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the York - Haig hotel have a swimming pool?

Yes, this York - Haig hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in York - Haig hotel?

Best-rates for the York - Haig hotel starts from $143 per night with includes TV, Balcony/Terrace, Security/Safety, Bedding/Linens, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Parking, Pool, Fireplace/Heating, Bar, Kitchen, Laundry, Restaurant, Air Conditioner, Wheelchair Accessible, Accessibility, Sports/Activities, Guest Services, Entertainment, Internet, Business Services, Wellness Facilities with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is York - Haig hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the York - Haig hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the York - Haig hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the York - Haig hotel?

Based on the information reported by the owner or manager, the York - Haig hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for York - Haig hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the York - Haig hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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